Terms and Conditions
1. Introduction
Welcome to MeroGuyru (“we,” “our,” or “us”). By accessing or using our website, mobile application, or any other platform (collectively referred to as the “Platform”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our services.
If you do not agree with these Terms, you should not use the Platform or any of our services.
2. Definitions
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User / You – Any individual or entity accessing or using MeroGuyru’s services.
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Service Provider – Businesses or individuals who offer their products or services through MeroGuyru.
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Customer – Any user who books or purchases services through MeroGuyru.
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Platform – The MeroGuyru website, mobile app, and all associated services.
3. Eligibility
To use MeroGuyru, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using our Platform, you represent and warrant that you meet these requirements and that all information provided by you is true and accurate.
4. Account Registration
Users may be required to register an account to access certain features of the Platform.
You agree to:
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Provide accurate, current, and complete information during registration.
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Keep your login credentials confidential and secure.
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Notify us immediately of any unauthorized use of your account.
MeroGuyru shall not be liable for any losses arising from unauthorized account access due to your failure to maintain the confidentiality of your credentials.
5. Services and Bookings
MeroGuyru provides a digital platform that connects customers with various service providers.
While we strive to ensure quality and accuracy, MeroGuyru acts as a facilitator and is not directly responsible for:
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The performance, availability, or quality of services provided by third-party service providers.
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Any delays, cancellations, or disputes between customers and providers.
All bookings are subject to confirmation, availability, and provider-specific terms.
6. Payments and Pricing
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Prices listed on the Platform are based on information provided by service providers.
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Some services may be free, while others may require advance or full payment.
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Payment methods include credit/debit cards, mobile wallets, or other options available at checkout.
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MeroGuyru reserves the right to change prices or introduce new fees at any time, but such changes will not affect confirmed bookings.
7. Cancellations and Refunds
Cancellation and refund policies vary by service provider.
Please review the applicable provider’s policy before booking.
In general:
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Cancellations made within the provider’s allowable period may be eligible for a refund (if applicable).
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No refunds will be issued for last-minute cancellations or no-shows.
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Service fees charged by MeroGuyru are generally non-refundable.
8. User Responsibilities
You agree not to:
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Use the Platform for fraudulent, illegal, or abusive purposes.
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Post or transmit any content that is defamatory, obscene, or infringes on others’ rights.
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Attempt to hack, disrupt, or misuse any part of the Platform.
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Misrepresent your identity or impersonate another person or organization.
Violation of these rules may result in suspension or permanent termination of your account.
9. Intellectual Property Rights
All content on the MeroGuyru Platform — including text, graphics, logos, icons, images, videos, and software — is the property of MeroGuyru or its licensors.
Users may not copy, modify, distribute, or use any part of the Platform’s content without prior written consent.
10. Limitation of Liability
MeroGuyru shall not be liable for:
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Any direct, indirect, incidental, or consequential damages resulting from your use of the Platform or services.
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Any disputes, damages, or losses arising from third-party service providers or payment processors.
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Events beyond our reasonable control, such as technical issues, natural disasters, or internet outages.
Your sole remedy for dissatisfaction with the Platform is to stop using it.
11. Privacy Policy
By using MeroGuyru, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.
Please review the Privacy Policy regularly to stay informed about updates.
12. Modifications to Terms
MeroGuyru reserves the right to modify these Terms at any time without prior notice.
Any changes will be effective immediately upon posting.
Your continued use of the Platform after such modifications constitutes your acceptance of the updated Terms.
13. Termination
We reserve the right to suspend or terminate your account or access to our Platform at any time if:
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You violate any of these Terms;
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We suspect fraudulent or harmful activity; or
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We discontinue or modify the Platform.
Termination will not limit any of our legal or equitable rights.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Nepal, without regard to its conflict of law provisions.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kathmandu, Nepal.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
📧 support@meroguyru.com
🌐 www.meroguyru.com